Taxi and Private Hire This includes a requirement for licensing authorities to test English language proficiency for taxi and private hire drivers. If you would like to book a minicab or other licensed private hire vehicle then please use TfL's Passenger Information service.. You can upload up to three documents to help us answer your enquiry.The maximum size per file is 32MB. On some occasions, we may need to share your information with associated organisations or their agents for these purposes. To further support successful businesses, we also included provision allowing operators in the largest six categories to pay fees in annual instalments. Westfield Avenue Stratford, London If you are a licensed private hire operator and would like to submit your information for inclusion on our Passenger Information service web page, then please contact us on 0343 222 4444.. Transport for London (TfL) license and regulate all of London's taxi and private hire drivers, vehicles and operators. Eligibility. Order your PCO Licence application via TfL’s Private Hire Website or pop in and see us and we can help you order this for free. This Notice supplements . To find out more about how TfL handles personal data, see our Privacy and cookies pages. We listened to feedback, which identified that the original proposals penalised small and medium-sized operators and we created additional charging bands. Vehicle licences for private hire vehicles Apply. private hire driver renewal application, please contact TPHRenewals@tfl.gov.uk • Online driver renewal assistance – For help with your online driver renewal application, please contact TPHOnlineEnquiries@tfl.gov.uk. Click here - we can forward your call to our TfL call connection number Now Calls cost £1.50 connection fee plus £1.50 per minute plus your network providers access charge. This procedure outlines how you can complain to us about the services we provide or the drivers and operators we license. TPH Notice 05-20 (30 March 2020) and includes information on health and wellbeing, social distancing, screens in private hire Customer Correspondence Manager This has triggered a rapid growth in the sector and now there are more than 95,000 private hire drivers, 75,000 private hire vehicles and almost 3,000 private hire operators in London. Transport for London London Taxi and Private Hire Coronavirus – update 14 This Notice provides an update following confirmation that London is now under Tier 3 restrictions, as part of the Government’s regional approach to tackling coronavirus transmission. If a full investigation is required then we may need a little longer but we will keep you informed of the progress of your complaint. We always prioritise safety-related matters, so please select the 'safety issues and incidents' option on the form below if you are reporting a safety concern. DLR. Sign In. Tram. Please include a telephone number within your email as it may be necessary for one of our team to call you to resolve your issue. Details of TfL services and when they will and won’t (when demand for TPH services may be greater) be operating over the festive period are provided here and here. Fourth Floor - Area 4B Contact the police and report it; Contact TfL on 0343 222 4444; Stop working as a Private Hire Driver until the badge has been replaced/found. Licensing Regulation and Charging This includes applications for both renewal and new licences. We are also the enforcement authority and work closely with the Metropolitan and City of London Police services to ensure that drivers, operators and vehicles are compliant with taxi and private hire legislation, regulations and policy. Phone details Tel : 0343 222 6666 Postal address TfL Customer Services 4th floor, 14 Pier Walk, London, SE10 0ES Transport for London Not signed in: Sign In Inspection Home Transport for London (TfL) has concluded that it will not grant Uber London Limited a new private hire operator’s licence in response to its latest application. Update September 2017 TfL’s Finance Committee 15 September 2017 considered the consultation outcomes. ... TfL Rail. Licensing Regulation and Charging Transport for London (TfL), its subsidiaries and service providers will use your personal information for the purpose of administering the licensing and inspection regime for taxis and private hire vehicles. MOT requirement, vehicle age limits, partitions in private hire vehicles (PHVs), face covering compliance activity and the Department of TFL – Taxi and Private HirePalestra 4th floor (Green zone) 197 Blackfriars Road London SE1 8NJ. This Notice contains important information about licensee mental health, the Staples Corner (NSL) Vehicle Inspection Centre, PPE support available for drivers assisting with the UK Coronavirus … purpose of administering the licensing and inspection regime for taxis and private hire vehicles. If you want to use a vehicle for private hire work, you’ll need to have it licensed by TfL. Apply. Check your document is valid and the details match with TfL's online licence checker. Taxi and private hire comments. Operators must also inform TfL of any changes to information they have provided or any new address used to comply with the Requirement. Your taxi must be inspected by TfL … private hire driver renewal application, please contact TPHRenewals@tfl.gov.uk • Online driver renewal assistance – For help with your online driver renewal application, please contact TPHOnlineEnquiries@tfl.gov.uk. Emission standards. We will respond to your complaint within 10 working days. The Notice also contains information on the festive period (travel arrangements and 24 hours a day, 7 days a week: Help you plan a journey; Report a noise complaint; Report a safety or security concern; 08:30-16:00 Monday to Friday: The owner’s address on the document must match the one on your vehicle's V5C Logbook. If you are a licensed private hire operator and would like to submit your information for inclusion on our Passenger Information service web page, then please contact us on 0343 222 4444.. line via tfl.gov.uk/tph or call the vehicle contact centre on 0343 222 5555 and have to hand: The vehicle registration certificate (V5c); and A credit debit/card. Emissions standards for taxis Emissions standards for PHVs Your personal information will be properly safeguarded and processed in accordance with the requirements of the Data Protection Act 1998. As a taxi or private hire customer, applicant or licensee there are several ways you can contact us. The PCO licence is valid for 3 years and is issued by the PCO (Public Carriage Office), who are part of Transport for London (TfL). If you have made a complaint, we will investigate the incident that you have reported and may contact you to ask for further information or to provide you with feedback. Individual licence applicants to provide National Insurance numbers to TfL; A driver's private hire vehicle licence to be considered for revocation if their private hire driver's licence is revoked; TfL will liaise with the Home Office on introducing DBS checks on private hire operator staff that have face to face contact … Again, if you’re not sure how to do this, just come in and see us. If you are a licensed private hire operator and would like to submit your information for inclusion on our Passenger Information service web page, then please contact us on 0343 222 4444. We require you to upload a valid TfL Private Hire Vehicle Licence (PHV). E20 1JN. Taxis and private hire vehicles (PHV) in London must be inspected and licensed by Transport for London (TfL).Vehicle licences for London taxis Apply. Tag: tfl contact private hire. TfL Ref: FOI-1956-2021. In cases where a crime is suspected, there is a danger to life, or violence has been used then please call 999 to immediately report this to the police. In light of these factors, we have decided to extend the deadline for compliance with the ELR to 30 September 2021, … Information for London taxi and private hire drivers and vehicles COVID-19 information for Taxi and Private Hire. Transport for London London Taxi and Private Hire. Tell us in your own words about the service or incident you want to comment on or submit a complaint about. The General Manager will conduct a final review, usually within 10 working days, and a response will be issued outlining our final position. Since 1 January 2018, emission standards for taxis and private hire vehicles new to licensing have changed. 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